⚠️ Warning: Deleting or Altering Items on the Platform May Result in Irreversible Data Loss
Learn the Consequences of Each Action
Deleting or altering certain items on the platform can cause permanent loss of essential information. These actions cannot be undone, and data recovery will not be possible. Below is a breakdown of the specific impacts for each situation:
When Deleting Items from the Platform
Devices
Deleting devices makes it impossible to generate reports for points related to them.
Impact: Historical data linked to the device will be permanently lost.
Vehicles
Once a vehicle is deleted, accessing or extracting reports associated with it will no longer be possible.
Impact: Irrecoverable loss of records related to the vehicle.
Chips
Deleted chips will no longer have their line numbers and ICCIDs (the number identifying the SIM card) accessible on the platform.
Impact: Inability to identify the chip or retrieve detailed information.
Companies
Deleting a company erases all associated data, including points from devices linked to it.
Impact: Total loss of the company's information.
Users
A deleted user will no longer be able to access the platform. Their personal data and history will also be erased.
Impact: Access is permanently revoked, and data cannot be recovered.
When Unlinking or Modifying Associations
Unlinking Chips from Devices
After unlinking, it will no longer be possible to identify which chip was connected to the device.
Impact: Loss of chip association data and inability to send SMS commands without knowing the line number.
Modifying or Unlinking Companies from Devices/Vehicles and Relinking
When a company is unlinked from a device or vehicle and then relinked, point reports related to the previous link will not be available.
Impact: Loss of historical performance and activity data tied to the previous association.
How to Avoid Data Loss
Review Before Deleting: Ensure that you won’t need the information linked to the item you are about to delete.
Backup Important Data: If possible, save critical information before performing deletions or unlinking.
Verify Changes: Before altering links or deleting items, evaluate the potential impact on reports or histories you rely on.
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