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How to send other commands through the device tab via the platform?
How to send other commands through the device tab via the platform?

Exploring the Intelligent Platform Commands

Updated over a week ago

In addition to the lock and unlock options, the platform allows you to send commands for speed, location, sleep mode configuration, setting report intervals, and more, as well as modifying odometer and hour meter information.

🔴 It's important to note that some devices may not have all the available commands for sending through the platform, and real-time communication with the system is required to execute these commands.

First, it is necessary to understand the operation of each of these commands.


Command to change and adjust this information via the platform.


A command will be sent to the device, requesting its current location and providing the information on the platform.


Sending the Reboot command to your device will restart the equipment module without losing embedded settings.


The sleep and deep sleep modes allow the user to save energy in their equipment, especially in vehicles with low battery autonomy. In sleep mode, GPRS is turned off, but GPS continues to operate to collect information. When the vehicle is started, GPRS is activated again to communicate with the Softruck platform. In deep sleep mode, both GPS and GPRS are turned off and are only reactivated when the vehicle is started.


You can customize the communication interval of the equipment according to your preferences. In one field, you define the time for sending points when the equipment is on, and in another field, the time for sending when the vehicle is off. The time interval is configured in seconds.


In this module, you can change the equipment's ignition detection mode, which can be Post-Key, Battery Voltage, or Accelerometer. In this case, there are two ignition detection methods that we use here at Softruck.

Virtual Ignition 💻

The first of them is called Virtual Ignition, where ignition is identified through estimates. In this method, there is detection by battery voltage and by accelerometer. Detection by battery voltage uses voltage variation to determine whether the vehicle is off or on. On the other hand, detection by accelerometer has a motion sensor, and every time the vehicle moves, it identifies ignition on and off.

Real Ignition 🔑

The second detection method is called Real Ignition, where ignition is identified by an effective parameter. In this method, there is detection by post-key, where a device wire is connected to the car's post-key and receives information about whether the ignition is on or off.

Now that you understand each of the commands, let's go through the steps to apply them to your vehicles! 🚚

Go to the Organization > Devices section in the upper left corner.

Search for the IMEI or identifier and click on More Details.

Access the COMMANDS tab, select the desired module option, and to save the changes, click on the arrow ➡ in front of the selected option.

Once you select the arrow button, this information will open, and you can choose YES or NO to send the command. See the example:

🟡 You can check the history of commands that have already been sent to the device. This information will be just below the commands you have sent.

Remember that the device needs to be reporting in real-time to execute the command.

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