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What is an Identifier?
What is an Identifier?

What is an ID, how to find it, what it’s used for, and its purpose

Updated over a month ago

✨ An identifier is a unique number assigned to each device, similar to an IMEI. It is essential for the device to communicate correctly with the platform. In this article, we’ll explain how to check your device’s identifier, where to find it, and how to register it properly.

What is the Identifier, and Why is it Important?

The identifier is a unique element for each device, used by the platform to identify it and enable communication between them. Incorrect registration can prevent the device from functioning correctly on the platform, causing integration and operational issues.

How to Find Your Device’s Identifier

There are three main ways to locate your device's identifier:

  1. On the physical device itself:
    The identifier may be printed on the body of the device or on a label located on the back or inside (e.g., under the battery).

  2. Within the IMEI:
    In some cases, the identifier is the IMEI number or part of it. For instance, the middle nine digits may be used as the identifier.

  3. As a number distinct from the IMEI:
    Some devices have a separate identifier also physically present on the device.

How to Register the Identifier Correctly on the Platform

When registering your device on the platform, follow these steps:

  1. Define the device model:
    When selecting the model, the platform will provide tips on how to locate the identifier, which may include:

    • Whether the identifier is the same as the IMEI.

    • The number of digits it should contain.

  2. Verify the format and digit count:
    The platform will indicate the expected number of digits for the identifier. Make sure the value you’ve found matches the expected format.

  3. Enter the identifier:
    In the designated field, type the identifier exactly as it appears on the device or as instructed by the platform.

Tips to Avoid Errors During Registration

  • Double-check the number: Carefully verify the identifier before entering it to avoid typos.

  • Follow the platform's instructions: Pay attention to the tips provided during the registration process.

  • Keep the device accessible: Ensure you have the physical device on hand to verify the identifier.

✨ By registering the identifier correctly, you ensure your device functions seamlessly on the platform and avoid communication or configuration issues.

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